You can rest assured that your child is in safe hands with our school partners’ comprehensive and independently reviewed welfare and safeguarding policies and procedures.

Welfare and Safeguarding

We know that being away from home can be a cause for concern and that is why we are committed to ensuring the safety and security of everyone on our programmes. All of our partners schools have passed the official requirements in welfare and safeguarding and have comprehensive policies and
procedures along with dedicated staff to ensure that everyone enjoys a safe and happy stay.

There is continuous supervision provided by our staff, and before departure every group leader, student and parent is provided with an active 24-hour telephone number which is manned 7-days a week.

There are always staff at the school or centre who are trained to give first aid and provide child protection, and in addition activity leaders are always present during afternoon and evening activities, as well as on excursions. These points of contact are friendly an approachable and will support students if they have any worries or concerns.

Arrival

All our groups are met by a member of Gallery Teachers or school staff wearing a staff T-shirt and ID badge to ensure a everything goes smoothly when travelling from the airport to the school. Individuals and small groups are personally met and greeted by licensed drivers at the arrival gate. On arrival at the school, there is a senior member of staff ready to greet the students and answer any immediate questions.

Before the start of their classes, students receive a tour of the school and a full induction covering the school facilities and welfare & safety provision including emergency procedures. Students are told who to contact if they encounter any problems or need any help.

No Hidden Costs

There are no hidden costs or when you arrive at school – the registration fee is included in the price you pay! Insurance and Medical For students travelling with us, we provide student travel insurance as part of the package. The insurance policy covers cancellation and curtailment, course fees, medical expenses, personal belongings and money, as well as personal liability. If you wish to make a claim from the insurance company, we will provide the student with a claim form which needs to be filled in and submitted to the insurance company directly either by the student or by a parent/guardian.

Insurance and Medical

For students travelling with us, we provide student travel insurance as part of the package. The insurance policy covers cancellation and curtailment, course fees, medical expenses, personal belongings and money, as well as personal liability. If you wish to make a claim from the insurance company, we will provide the student with a claim form which needs to be filled in and submitted to the insurance company directly either by the student or by a parent/guardian.