Competency in intercultural communication amongst international companies, groups and organizations has been challenging as more and more diverse teams form. This talk will look at some of the reasons for problems in communication and discuss how basic misunderstandings that have taken place within different groups of trained, expert educators, native and non-native alike, due to our own varying cultural backgrounds can affect understanding.

Examples of the intercultural miscommunication will be demonstrated, and the session will offer up better methods to avoid potentially serious errors or miscommunications through examination of our own cultural voice. Many tools and resources are available to help, but the best method is teaching speakers how to speak better, listen better and ask better.

Presented by Rob Howard – Teacher trainer & Joint Coordinator @IATEFL BESIG.