Examiner Standards Manager
Website British Council
Location: London, UKM, GB Belfast, UKM, GB Cardiff, UKM, GB Edinburgh, UKM, GB Manchester, UKM, GB
Company: British Council
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture. E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures.
The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the International distributor of choice for UK professional and school qualifications.
Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. There is a need to standardise and automate activities across the globe to deliver efficiencies, and there is also a requirement to develop new digital products and services to meet changing customer demands and competitive pressures. In a cost and resource-constrained environment, balancing the on-going requirements and allocation of funds will be critical, as will the integration and planning of the implementation of the different changes across a global network of 110+ countries charged with the on-going delivery of impact and income whilst changing key elements of the supporting operational platform.
The role will report to the Examiner Hub Manager and be part of the Global Marking Team within the Delivery Function, a key part of the English & Exams Strategic Business Unit (SBU). And is responsible:
• To ensure the timely and reliable marking of Writing scripts within the Mark Manager system
• To line-manage On-Screen Marking Writing Examiners and Senior Examiners, including monitoring of performance
• To develop and implement OSM policies and procedures during and subsequent to the roll out phase of the project
This role will be acountable:
Deliver the Writing marking operation for every test version from first loading of scripts to the completion of all marking activity
Monitor Examiner performance during live test sessions
Work with OSM Operations team to ensure suitable and sufficient examiner coverage and marking completion
Work with the Head of Examiner Standards, Head of Marking Operation and other Examiner Standard Managers (ESMs) to develop and implement OSM policies
Oversee responses to Senior Examiner and Examiner queries during live test sessions
Mark Enquiries on Results, Jagged Profile 3rd re-marks and exception / urgent cases
Act as final decision-maker for disputed ratings
Ideally a first degree in any discipline
A recognised EFL qualification at Diploma level or above
Current active IELTS Examiner with substantial experience
Demonstrable line management /performance management experience.
An excellent certification and monitoring history for IELTS OSM Writing
Demonstrable experience in conducting training workshops and/or seminars with teachers or other professional colleagues
Demonstrable ability to deliver in a pressured environment
Demonstrable Experience of working with computer systems
Pay Band 7
Contract type: Indefinite Contract
Location: UK Home based
You must have a legal right to work in the uk
If you feel that you are suitable and would like to be considered for this role, please apply before 8th November 2020 23:59 UK time .
A connected and trusted UK in a more connected and trusted world.
The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.