We know that being away from home can be a cause for concern and that is why we are committed to ensuring the safety and security of everyone on our programmes. All of our partners schools have passed the official requirements in welfare and safeguarding and have comprehensive policies and procedures along with dedicated staff to ensure that everyone enjoys a safe and happy stay.

There is continuous supervision provided by our staff, and before departure every group leader, student and parent is provided with an active 24-hour telephone number which is manned 7-days a week.

There are always staff at the school or centre who are trained to give first aid and provide child protection, and in addition activity leaders are always present during afternoon and evening activities, as well as on excursions. These points of contact are friendly an approachable and will support students if they have any worries or concerns.

For students travelling with us, we provide student travel insurance as part of the package. The insurance policy covers cancellation and curtailment, course fees, medical expenses, personal belongings and money, as well as personal liability. If you wish to make a claim from the insurance company, we will provide the student with a claim form which needs to be filled in and submitted to the insurance company directly either by the student or by a parent/guardian.

There are no hidden costs, the price you pay includes everything specified in the programme. We would recommend some pocket money for shopping and refreshments while on excursions. 

Studying abroad is not only a fantastic opportunity to learn a foreign language, but a great way to meet new people and engage with cultures other than your own. There are three types of accommodation options – homestays, residences and hotels, each option gives the student an unique experience.